99tk's commitment to responsible gaming
Fun should stay within limits — 99tk believes healthy entertainment is the best entertainment. Our tools and guidelines keep you in control at all times.
Our Commitment
99tk believes online gaming is a form of entertainment — not a source of income. We are committed to providing thousands of players in Bangladesh with a safe, fair, and enjoyable environment. Responsible gaming is not just about rules; it is at the heart of our values.
If gaming no longer feels fun, or if it feels like it is getting out of control, 99tk's range of safety tools are here for you. Set your own limits, take a break, and speak to our support team whenever you need help.
On this page we will explain in detail — how to set deposit limits, what self-exclusion is and how it works, when to use the time-out feature, and where to get help if problems arise. At 99tk, you can always play at your own pace.
Safe Gaming Tools
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, 99tk will enforce it — there is no way to go beyond your budget.
Time-Out Break
Take a temporary break from 24 hours up to 30 days. During this period, logging into your account or placing bets will be completely blocked.
Self-Exclusion
If you feel you have a long-term problem, you can exclude yourself from the platform entirely for 6 months or more. This decision is not easy to reverse — which makes it a strong form of protection.
Loss Limit
Play stops automatically once you have lost a set amount. This protects you from extra losses on a difficult day.
Betting History Review
View your full gaming activity history. Assess how much time and money you are spending and make decisions accordingly.
24/7 Support
Contact us at any time via live chat or at [email protected]. Our Bangla-speaking team will help you take the right steps.
Age Limit & Child Protection
99tk is for players aged 21 and above only. Age verification is mandatory at registration. No underage person may open an account or play on this platform.
If there are children or teenagers in your household, use parental control software on your device. Keep your login password and payment details secure so no unauthorised person can gain access.
- Age is verified when creating an account
- Accounts belonging to underage users are permanently closed
- Contact the support team immediately to report any suspicious activity
Warning Signs of a Problem
If any of the following apply to your life, it may be a sign that gaming is becoming a problem. Ask yourself honestly.
How to Set Limits
Go to Your Account
Log in to 99tk and look for the "Responsible Gaming" option in the profile menu.
Choose a Type
Choose what you need — deposit limit, loss limit, time-out, or self-exclusion.
Enter the Amount / Duration
Enter the amount or time period. Start with a lower figure to stay safe.
Confirm
Save the limit. You may need to contact the 99tk support team to make any changes.
Important Information
Once self-exclusion is activated, it cannot be cancelled before the set period ends. This rule exists for your protection. Requests to increase a time-out or limit take time to process — so placing a higher bet immediately is not possible. This policy at 99tk is in favour of your planned play.
Responsible Gaming Guidelines
Keep the following guidelines in mind before playing at 99tk. These are not restrictions; they will help you enjoy playing for a long time.
- Play for entertainment only, not as a source of income.
- Set a budget in advance and stay within that limit.
- Do not place more bets in an attempt to recover lost money.
- Take regular breaks — at least 15 minutes of rest every hour is a good habit.
- Avoid gaming while drinking or under mental stress.
- Always log out of gaming apps or websites when you are done.
- Never play with someone else's money or with borrowed funds.
- Keep your account details away from children.
Help & Support
Do not carry problems on your own. The 99tk support team and external organisations are always here for you.
Live Chat
Talk to the 99tk support team via live chat 24 hours a day, 7 days a week. Support is available in Bangla.
Email Support
If you would like to share more details, write to us at [email protected]. We respond in both Bangla and English.
Professional Counselling
For professional help with gaming dependency, reach out to a mental health counsellor.
Start Safe Gaming Now
Responsible gaming does not mean less fun — it means longer-lasting fun. Log in to 99tk, set your limits, and enjoy with peace of mind.