Your Privacy Is Our Commitment

This privacy policy is issued and enforced by the 99tk online gaming platform. When you use our website (99tk.lat), create an account, make a deposit, withdraw funds, or interact with our services in any way, you share certain information with us. This policy explains how we collect that information, why we collect it, how we use it, and how carefully we keep it secure.

By continuing to use our platform, you agree to the terms of this policy. Thank you for reading it — your trust is the foundation of our service.

1.1 Registration & Account Information

When you open an account with 99tk, we collect the following information:

• Full name and date of birth (for age verification — only for users aged 21 or above)
• Valid email address and mobile number
• Password (stored in encrypted form — never kept in plain readable text)
• Preferred currency (Bangladeshi Taka, BDT)
• Residential address (where applicable)

1.2 Identity Verification (KYC) Information

To ensure secure transactions and prevent fraud, we may request the following documents for identity verification in certain situations:

• Copy of National Identity Card (NID) or passport
• Proof of mobile banking account ownership (bKash, Nagad, Rocket, Upay)
• Selfie or photo where applicable

1.3 Financial Transaction Information

During deposit and withdrawal processes, we retain:

• Mobile banking number (bKash / Nagad / Rocket / Upay) — only the last few digits are logged, not the full number
• Transaction amount and date
• Transaction ID and status

The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800. This transaction data is used for financial auditing, dispute resolution, and fraud prevention.

1.4 Automatically Collected Information

When you browse 99tk, our servers automatically collect certain technical information:

• IP address and geographic location (at country level)
• Browser type, language settings, and operating system
• Device type (mobile / desktop)
• URLs and duration of pages visited
• Referral URL (where you came from)
• Cookie and session data

99tk uses your information only for the following legitimate purposes:

1. Account Management: Completing the registration process, verifying login, and keeping your account secure.
2. Financial Services: Accepting deposits, processing withdrawals, and maintaining transaction history.
3. Improving Gaming Experience: Analyzing your preferred games and betting patterns to provide a personalized experience.
4. Customer Support: Resolving your issues quickly via live chat or email ([email protected]).
5. Fraud & Security: Detecting unusual transactions, preventing multiple accounts, and maintaining platform integrity.
6. Legal Obligations: Retaining information necessary to comply with applicable regulations.
7. Promotional Communications: Sending bonus offers and updates based on your consent (consent may be withdrawn at any time).

3.1 What Are Cookies?

Cookies are small text files that your browser downloads from our website and stores on your device. They are used to remember your preferences during your next visit and to improve the functionality of the site.

3.2 Cookies We Use

• Essential Cookies: Maintaining login sessions and managing security tokens — without these, the site will not function properly.
• Performance Cookies: Identifying which pages have the most issues and improving site speed.
• Functional Cookies: Remembering your language preference, display settings, and other personalizations.
• Analytics Cookies: Understanding site usage patterns and improving the experience (not personally identifiable).

You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent you from using some features of the site.

99tk shares limited information only with the following trusted partners, under strict controls:

• Payment Processors: The minimum necessary information is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay to verify and complete transactions. These partners have their own privacy policies and we have agreements in place with them.
• Game Providers: Software companies such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming process session data necessary to run games. They do not receive your personal identity information.
• Technology Service Providers: Limited information may be shared with cloud hosting and cybersecurity partners for service operations — all are bound by strict confidentiality agreements.
• Legal Authorities: Information may be provided to relevant authorities in response to a court order or legal investigation.

99tk follows the highest industry standards to protect your information. Our security measures include:

• SSL/TLS Encryption: All data transfers between your browser and our servers take place over encrypted channels, preventing interception by third parties.
• Encrypted Database: All stored sensitive information (passwords, financial data) is protected with strong encryption.
• Limited Access Policy: Only authorized staff have access to the information they need — a "need-to-know" policy is in effect.
• Regular Security Audits: Our systems undergo regular penetration testing and security reviews.
• Firewall & DDoS Protection: Advanced technology is used to prevent cyberattacks.
• Unusual Activity Detection: Automated systems instantly detect and block suspicious logins or transactions.

5.1 Your Responsibilities

Alongside our technical protections, you also have some responsibilities in keeping your own account secure:

• Use a strong, unique password and do not share it with anyone.
• If you receive any suspicious communications (phishing emails or messages), notify us immediately.
• Avoid logging into your account over public Wi-Fi.
• Always log out when you are done, especially on shared devices.

Every registered user of 99tk has the following rights regarding their own information. To exercise these rights, contact us at [email protected].

1. Access: You have the right to know what information we hold about you. Upon request, we will provide a copy of that information within a reasonable time.
2. Rectification: If any of your information is incorrect or incomplete, you can request that it be corrected. You can also update some information yourself through account settings.
3. Erasure: In certain circumstances, you can request that your personal information be deleted. However, some information must be retained for a specified period due to legal obligations related to financial records and fraud prevention.
4. Restriction: If there is a dispute about any information, you can request that the processing of that information be temporarily limited.
5. Portability: You have the right to receive the information you have provided in a structured, commonly readable format.
6. Opt-out: If you no longer wish to receive promotional emails or messages, let us know at any time — we will act immediately.

We do not keep your information longer than necessary. The general rules are:

• Active Accounts: Account information is retained for as long as the account remains active.
• Closed Accounts: Financial transaction records are kept for a specified period after account closure due to legal obligations.
• KYC Documents: Identity verification documents are retained in accordance with financial regulations.
• Log Data: Technical log files are kept for a limited period for security analysis.
• Marketing Data: If you opt out, promotional communication data is deactivated immediately.

99tk is an online gaming platform strictly operated for users aged 21 or above only. We do not knowingly collect any personal information from minors.

Age is verified at the time of registration. If a minor's information enters our system for any reason, the relevant account and data will be completely deleted as soon as it comes to our attention.

If you believe a minor is using our platform, please notify us immediately at [email protected].

This privacy policy may be revised from time to time due to business needs, technological changes, or legal obligations. For any significant changes, we will:

• Publish the updated version on this page.
• Clearly state the date of the changes.
• Send a notification to the registered email address for important changes.

Continued use of the platform after any changes indicates that you have agreed to the new terms. We therefore recommend visiting this page regularly.

This privacy policy is prepared in accordance with applicable data protection regulations in Bangladesh and international best practices. Any disputes or ambiguities related to this policy will be addressed through dialogue.

If you have any concerns about our policy or the use of your information, please contact [email protected] first — we provide support 24 hours a day, 7 days a week.